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Full Sales and Service Support:
WCG
is committed to providing the finest client service and products.
From sales support to full manufacturing production services, no one in the
printing industry responds to your requests faster and more candidly
than WCG.
We honestly counsel our clients on the best formats and manufacturing
methods for any given project. Based upon years of
hands-on-experience, our team of professionals know everything about
special printing processes, how, when and where to retrofit presses,
using the newest equipment and the
most dependable, specialty suppliers. WCG combines its
skills, knowledge and contacts to deliver a better product at a lower
cost.
Estimating: From initial creative development and pre-press
production to all printing, fulfillment and delivery, WCG provides
comprehensive budget pricing for every element of a client's
promotion. Based upon our custom-designed in-house estimating
software, budget quotes using complete in-line finishing systems can
be completed within 24 hours! Once the final specs and delivery
requirements are determined, WCG provides a final cost with confirmed
schedules, materials and delivery dates.
 Purchasing of
Paper and Materials: To
guarantee the lowest prices and fastest delivery times for our
client's urgently-paced promotions, WCG purchases large quantities of
paper and plastic directly from the paper mills and plastic
extruders.
We can analyze papers to verify their exact
brightness, gloss readings, weight, pulp, bleach, etc., to guarantee
the quality of our printed products. If required, for print
promotions involving in-packs/on-packs in food products, we can test
material substrates, papers, inks, glues, etc., for FDA
standards.
Fulfillment and
Delivery: WCG knows that special
fulfillment services and the on-time delivery of all materials is
crucial to the success of any major promotion. From complete mailing
services to full-scale franchise dealer promotional roll-outs, WCG
can handle all client requirements including fulfillment, storage,
out-packs and distribution at the lowest costs. These important
elements are closely monitored at all times.
Emergency Printing
Support: Sometimes an advertiser
gets in a bind and is under pressure to meet a very tight deadline.
WCG can provide the solution to your worst production nightmare --
delivering virtually any project on-time and still at budget.
On-Site Quality
Control: WCG has the highest
standards for quality control in the printing industry.
If necessary, our
staff is on-site at the manufacturing plants involved in
- our client's promotional print project ---
24 hours a day.*
In-House Creative
Services: WCG works closely with
advertising/design firms and client in-house creative departments to
develop the best possible products. If required, WCG's award-winning,
in-house creative team can provide clients with turnkey creative
services. From initial conceptual development,layout, copy, scanning,
original illustration and photography to finished film, proofs and
press checks, WCG can be your creative partner.*
As a service to our clients, WCG can expand your
promotions with other multi-media applications and support such as
web-site design, video and broadcast production as well as media
placement at discounted trade rates.
Security Game
Promotions: From the initial
promotional concept and creative production to all the legal work,
bonding, employee-orientation, timeline/budget planning, vendor
sourcing and management, WCG is a full service resource for major
promotions.*
Some specialty printers provide a highly secure
"lottery environment" including video surveillance cameras, vaulted
safe areas, armed guards, etc. However, we believe that these
services may be oversold to clients. The fact is, most game
promotions do not require that level of protection. WCG can help you
determine what printing systems you really need for your promotion
--- so you pay the lowest possible cost.
WCG can also secure printing environments for
sweepstakes and promotional games. These arrangements help prevent
duplicate winning tickets from being produced under fraudulent
conditions or through production errors.
Confidentiality: WCG
uses proprietary systems to ensure complete confidentiality in every
phase of a client's promotional programs to avoid "leaks" prior to
their general release to the public.
Upon request, confidential non-disclosure agreements are signed
by all WCG staff and its licensed facilities to guarantee strict
confidentiality. Also, competitors of WCG's clients will never
produce work at the same facility at the same time when a WCG's
client's project is in production.
Additionally, we recognize the recently enacted
Illinois Trade Secret Act and incorporate this law into practice at
WCG.
In-House Legal
Advice & Insurance: We offer
our clients legal counsel for all major promotions including
rule-writing for sweepstakes and gaming promotions.* WCG patent
attorneys apply for new patented designs/manufacturing processes,
research for any possible infringements and negotiate licensed usage
agreements with other manufacturers and patent holders to help
protect our client's products and business reputations.
WCG believes in backing the ideas and promotional
print programs we submit to our clients. To give our customers peace
of mind, WCG maintains General Product Liability Insurance
plus a special Errors and Omissions
policy.**
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* This service is
available at an hourly rate quoted upon request or per
project fee.
**Terms and conditions
of coverages may vary. Special coverages to be negotiated.
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The
President's Hotline..
WCG takes client service
very seriously. As a preferred client, you'll receive the
President's private phone numbers where he can be reached 24
hours a day, 7 days a week... You'll get honest, immediate
answers about the status of your project.
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